Data Protection and Privacy Notice

At Busara Consulting, we are committed to protecting your privacy. We understand that you do not want your personal information shared indiscriminately. This notice explains how we collect, store, and use your information, and the rights you have regarding your data.

What information we collect

We may collect and store the following personal data:

• Name, email address, and telephone number

• Company name, job title, industry, and location

• Business-related information such as size of business, sector, your role, and biggest challenges

• Purpose of attendance at events or reasons for contacting us

This information may be collected when you:

• Contact us directly (e.g. via the “Contact Us” form)

• Respond to marketing emails or calls

• Apply for roles or express interest in working with us

 

You are not required to provide personal information, but some fields marked with an asterisk (*) may be necessary for us to fulfil your request or improve your experience with us.

 

How we use your information

We use your data to:

• Stay in touch with clients and prospective partnerships

• Respond to enquiries or service requests

• Manage coaching and consulting relationships

• Send occasional marketing communications (which you can opt out of at any time)

 

How We Store Your Data

Your personal data is stored:

• On encrypted PCs and password-protected mobile devices

• In a password-protected spreadsheet saved to a secure cloud database

• We review this data every five years to ensure it is still relevant and delete outdated entries securely.

   

Who has access and who we share it with

Access to your data is strictly limited to Busara Consulting team members who need it to perform their duties. We do not share your personal information with third parties unless we are legally required to do so (e.g., under a court order).

 

Your rights under GDPR

You have the right to:

• Request a free copy of the data we hold about you

• Ask us to correct, update, or delete your information

• Request the transfer of your data to another organisation

• Be informed about how your data is processed

• Restrict or object to how your data is used in certain situations

 

We may not always be able to meet your request (for example, if we are required to retain your data for legal reasons), but we will explain the reason why. We aim to respond to all requests within 30 days.

 

How long do we keep your personal information for?

We will retain your information:

• For as long as you wish to receive our communications

• Or longer, if required to meet legal, regulatory, or business obligations

• We review our data every five years and delete information we no longer need, including older versions of files stored on the cloud.

 

Contacting us

Please send any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to zahra@busara.co.uk by telephone on 01748 901 731 between the hours of 9 am to 5 pm, Monday to Friday, or write to us at:

City therapy limited,

85 Great Portland Street

London

W1W 7LT